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Wuhan Gaojiesi International Trading CO.,LTD

FAQ

About Our FAQ and Sales Condition

2016/03/06

Payment Terms:

1. Samples: Bank TT, Paypal, Western Union 100% payment in advance;

2. Bulk order: Bank TT, Paypal, Western Union 30% deposit and balance 70% settled before shipment.


Delivery time:

1. Samples: 3-7 working days;

2. Bulk order: 15~45 working days.


Warranty:

2 years warranty.


Shipping Method:

1. By Express: DHL, UPS, Fedex, a fast and safe way for shipping, normally 3-5 working days for delivery;

2. By Air: In some area, the shipping cost by air is more favorable than by Express; 5-7 days for delivery;

3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy and not 

urgent goods can choose this way.

4. Your shipping agent or forwarder.


After-Sale Service:

1. Quick reply on customers'questions;

2. If anything goes wrong with the products' quality, we will replace for you free and undertake the shipping cost.

3. Make you a happy ordering.


Quality Control:

100% of the products will be tested before sending.


Delivery Detail: 

We ship goods by UPS/DHL/FEDEX/TNT express which takes 3~ 5 days to arrive, or by air cargo which takes about one week to arrive .

or by sea which takes about one month to arrive , depending on your actual requirements.


Our services: 

1. For all your inquires about us or our products, we will reply you in detail within 24 hours;

2. We own well-trained and passional sales & after- sale services who can speak fluent Engligh language;

3. We offer OEM services. Can print your own logo on product , can customize the retail box packing and other things.

4. We have very experienced R&D engineers and we have strong ability to do ODM projects.